Jobcentre Plus is a government agency supporting people of working age from welfare into work, and helping employers to fill their vacancies.
Job Centre Plus key objectives are to:
- Increase the effective supply of labour by promoting work as the best form of welfare and helping unemployed and economically inactive people move into employment
- Work towards parity of outcomes for ethnic minority customers
- Pay customers the correct benefit at the right time and protect the benefit system from fraud, error and abuse
- Provide high-quality and demand-led services to employers, which help fill job vacancies quickly and effectively with well-prepared and motivated employees
- Help people facing the greatest barriers to employment to compete effectively in the labour market and move into and remain in work
- Improve continuously the quality, accessibility and delivery of services to all customers
- Ensure that people receiving working age benefits fulfil their responsibilities while providing appropriate help and support for those without work
- Increase Jobcentre Plus’ overall productivity, efficiency and effectiveness
