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rob3770
Posted by
Junior Member

17 Dec 21 #518426 by rob3770

Topic started by rob3770

Hi, i have been ringing the 7 days a week number (0102805020) for days ans also sent emails to This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. & This email address is being protected from spambots. You need JavaScript enabled to view it. and received no reply.

I was promised a refund and told to wait a maximum of 15 working days which is up today (17th Dec 2021)

I paid all of my invoices that was requested of me and now feel that you are holding out on returning my money

Can someone please contact me as this is impacting my mental health

Regards

Mr R Kersey

mirage63
Premium Member

17 Dec 21 #518427 by mirage63

Reply from mirage63

Hi Rob,
I'm not anything to do with wikivorce but I can see you are one number out in above comment; It should be 01202 805020.

wikivorce team
Moderator

18 Dec 21 #518431 by wikivorce team

Reply from wikivorce team

Rob,

We apologise for the difficulty you had getting through to us.

I understand from our helpline team that you did eventually manage to speak with an advisor on Friday afternoon.

I can confirm that your requested refund has now been processed - you should now have received a confirmation email to this effect.

Please let us know if we can be of further assistance.

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