*long post* deductions of earnings??

Hi all,

I''m after some advice, really really stressed out over child maintenance payments with my ex partner.

We started our CMS journey in May 2015 when he wasn''t paying, he readily agreed to the CMS agreement and we started on the family agreement, 2 months in too the family agreement and he started defaulting on his payments.

I did agree he could start paying less than we originally agreed by £50 as long as he saw the children for the agreed 2 weekends a month...after all to me his contact with the children is much more important than the money.

By September 2015, he was no longer paying the lower amount or sticking to the agreement when to see the children, so I contacted the CMS again explaining what was happening and they suggested that I send in bank statements to prove that his payments weren''t been met.
Which I did and enclosed a covering letter stating the amounts he had missed.

This didn''t get sorted by CMS fully until January 2016, by which time, he was making no payments at all to me gaining over £500 worth of arrears or seeing the children on a regular basis.

CMS tried to contact him on several occasions giving him the opportunity to argue the arrears all of which he ignored.
Only contacting the CMS once I had asked to move to the Collect and Pay Scheme in March this year.
He began arguing the arrears, all of which were true and building to over £1000 as his fees were now being added.

Anyway we are now in April
He has missed his first arrears payment which was due last Friday and I haven''t received any money towards his 3 children since August last year.

Today the CMS phoned and said they were willing to accept a reduced amount off him, which he finally agreed to pay tomorrow and then once our annual review in may had taken place that the arrears would be added into our regulate monthly payments and he would pay them by standing order.

I feel extremely fed up
I have spent hours upon hours communicating with the CMS over him and stressing over all this money that I haven''t received.
To get a phone call saying they''re accepting a £200 payment which isn''t even matching the regular amount never mind the arrears.
I felt like screaming at them today

The lady then said they had procedures that they had to follow but I assumed that because he had missed his first arrears payment that I could go for a deductions of earnings order.
Next thing I know they are agreeing amounts with him.

I''m sorry if my question isn''t clear and if this just sounds like a rant.

Its been such a long day with them and I feel extremely disappointed and like they don''t care about my situation.

What has to happen for me to get this deductions of earnings in place and my payments and arrears sorted out??


Thank you
Gemma