CSA old v CSA new

Briefly...

My ex told the court that he had started a CSA application early June. I thought that he might be telling stories so I called the CSA and they said that they couldn''t discuss it with me and implied that there was no claim. I therefore made a new claim at the end of June.

Just called the CSA as I hadn''t heard anything and they had NO RECORD of my new claim and the ''old system'' people were fobbing me off with the ''new system'' people until I demanded a call back when they could agree.

Question; I gather the new system is based on gross income?? rather than net which would probably be a more realistic calculation for me as ex hides his true income through his limited company. Should I go with the new system and ask the CSA to backdate my claim? Will they?

Thanks

How many children do you have? Currently the new gross income scheme is open to new cases where there are two or more children in the family. If you only have one child you would be on the previous system.

Liability to pay child maintenance starts from the time the CSA or the new Child Maintenance Service receive an application and contact the paying parent. Claims can''t be backdated to before then.

Thanks Fiona

The CSA rang me back and said that whoever I spoke to originally never logged the claim properly and they will raise it as a training need. I was obviously a tad upset about this delay and raised a complaint not that it will do much good. I do hate poor customer service!

I have 2 children and an ex who earns a small salary and large dividends. Am I right in thinking that the CSA now contact HMRC and will be able to get a copy of his tax return which will show his dividends?

Nofool

Do you have an old rules case?

If you do you can''t just move it to a new rules case. You have to close the old case and wait 13 weeks before applying under the new rules.

Tbh I''d always thought they had the ability to contact HMRC anyway as I have seen previous cases I''m sure where this is happened.

Unfortunately it also isn''t completely gross income either as they still make allowances for pension payments so money can still be ''hidden''

Hi Wyspecial

I have a new rules case apparently as the claim I made in June was never logged properly - they had no record of me on the system when I called to chase them yesterday.

C&F, my ex doesn''t contribute to a pension at the moment and hasn''t for years but I can see one brewing if he thinks it will reduce the money he has to pay for his children.

Nofool